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Privacy Policy

Introduction

This Privacy Policy outlines FirePsych, Inc. (“we,” “our,” “us,” or “the Company”) practices with respect to information collected from users who access our website at www.firepsych.com (the “Site”), or otherwise share personal information with us (collectively, “Users”).

This Site is a brochure website built and hosted on the Duda platform. Duda and its service providers may process limited technical and operational information on our behalf to host and operate the Site. Duda’s privacy policy does not replace this notice.

Please read this Policy before using the Site.

Grounds for data collection

We process personal information (information that identifies you, or may reasonably allow us to identify you; “Personal Information”) to respond to your inquiries, provide our services, protect our legitimate interests in running and securing the Site, and comply with legal obligations.

Where a cookie notice or form opt-in is shown, we also rely on your consent. You may withdraw consent at any time.

What information we collect

We collect two types of information.

Non-personal Information. Aggregated or technical data that does not identify you on its own, such as browser type, operating system, language, access time, pages viewed, clicks, and similar usage data used to operate and improve the Site.

Personal Information. Information that identifies you or may reasonably identify you, including:

  • Device information: IP address, approximate location derived from IP address, cookie or device identifiers, and Site activity related to your visit
  • Contact information you submit: name, email address, phone number, company name, message content, and any files you attach through a form or email

This Site does not offer user accounts or online checkout, and we do not ask you to create a login.

How do we receive information about you?

We receive information:

  • When you voluntarily send it through a contact form, email, phone, or other inquiry
  • Automatically when you visit the Site, through cookies, logs, and similar technologies
  • From service providers used to host, secure, or measure the Site (for example Duda, hosting providers, and analytics tools)

How we use and share information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We use information to:

  • Respond to inquiries and provide requested information or services
  • Operate, maintain, secure, and improve the Site
  • Understand how the Site is used through statistics and analytics
  • Comply with law and protect our rights, users, and the Site

We may share Personal Information with subsidiaries, affiliates, and trusted service providers, who may be located in different countries, for:

  • Hosting and operating the Site, including through Duda and its infrastructure providers
  • Storing and processing information on our behalf
  • Delivering form notifications or email
  • Performing technical diagnostics or analytics
  • Displaying embedded content such as maps, fonts, or videos, if used on the Site

We may also disclose information if we have a good-faith belief it is reasonably necessary to: comply with law or a government request; enforce our policies; investigate fraud, abuse, or security issues; establish or defend legal claims; protect the rights, property, or safety of us, our users, or others; or cooperate with law enforcement or protect intellectual property and other legal rights.

User Rights

You may request to:

  • Confirm whether we process Personal Information about you and access that information
  • Receive a copy of Personal Information you provided to us in a commonly used, machine-readable format
  • Correct Personal Information we hold
  • Delete Personal Information
  • Object to our processing
  • Restrict our processing
  • Lodge a complaint with a supervisory authority

These rights are not absolute and may be limited by our legitimate interests and legal requirements.

To exercise these rights, contact:

FirePsych, Inc.
Email: info@firepsych.com
Data Protection Officer (if appointed): info@firepsych.com

Retention

We keep Personal Information only as long as needed to answer your inquiry, provide services, meet legal obligations, resolve disputes, and enforce our policies. Contact-form messages are typically kept for [12 months] after the last communication, unless a longer period is required. Analytics and security logs are kept for a limited period. We may correct or delete incomplete or inaccurate information at any time.

Cookies

We and our service providers use cookies and similar technologies when you visit the Site.

A cookie is a small piece of data stored on your device. Cookies help the Site function, remember preferences, and compile usage statistics.

The Site may use:

  • Session cookies: stored only while your browser is open and deleted when you close it
  • Persistent cookies: saved for a set period so the Site can remember preferences on later visits
  • Third-party cookies: set by services that run content on the page, such as analytics, maps, fonts, or video embeds

Cookies themselves usually do not contain your name, but we may link cookie data with information you submit. You can disable cookies in your browser settings. Some Site features may not work properly if you do.

If shown, use the Site cookie notice to manage non-essential cookies.

Google Analytics. If analytics is enabled, we use Google Analytics to learn how often the Site is visited and which pages are viewed. Google Analytics may collect your IP address and usage data. We use this to improve the Site. Google’s use of this data is governed by the Google Analytics Terms of Use and Google Privacy Policy.

Duda or platform statistics may also measure Site performance. Turning off cookie tracking can stop some analytics cookies, but embedded third-party widgets may still set cookies needed to load that content.

This brochure Site does not use advertising or retargeting cookies.

Third party collection of information

This Policy covers information we collect through the Site. If you share information with other websites or services, their own terms and privacy policies apply. We do not control companies we do not own or people we do not employ.

How do we safeguard your information?

We use reasonable industry-standard measures to protect the Site and your information, including HTTPS/SSL and restricted access to systems that receive form submissions. We also expect our service providers to use appropriate security. No website is completely secure, and we cannot guarantee that unauthorized access will never occur.

Transfer of data outside the EEA

Some recipients, including Duda and hosting or analytics providers, may be located outside the EEA, including in the United States. Where required, we transfer data only to countries recognized as providing adequate protection, or under contracts that provide appropriate safeguards, such as Standard Contractual Clauses.

Marketing

We do not send promotional newsletters unless you separately ask to be added to a mailing list. If you contact us, we may use your details to reply to that inquiry and handle related follow-up. Any optional marketing emails will include a way to unsubscribe. We may still send non-marketing messages needed to respond to you or operate the Site.

Corporate transaction

If we sell, merge, or transfer all or a substantial part of our business, information may be shared with the successor, who will assume the rights and obligations in this Policy.

Minors

The Site is not directed at children. We do not knowingly collect Personal Information from minors. If you believe a child has provided information to us, contact info@firepsych.com and we will delete it.

Updates or amendments to this Privacy Policy

We may update this Policy from time to time. Material changes take effect when the revised Policy is posted on the Site. The latest version is shown in the “Last Modified” date. Continued use of the Site after an update means you acknowledge the revised Policy.

How to contact us

Questions about the Site or this Policy: